Privacy Policy
BTC Japan Co., Ltd. manages personal information appropriately and uses it for inquiries, material requests, business communication, transaction confirmation, and service improvement. Information received through business consultation, career inquiries, or material requests is used only within the necessary scope and is not provided externally without purpose.
Personal information may be used to respond to inquiries, send materials, communicate about transactions, confirm recruitment-related matters, and improve our products or services. Information collected is limited to what is necessary, such as name, company name, contact details, and inquiry content.
We manage personal information to prevent loss, leakage, alteration, and unauthorized access. Internal use is limited to the scope necessary for inquiry response, business communication, and related operations.
We do not provide personal information to third parties without consent, except as required by law or when outsourcing is necessary within the scope of business operations. When outsourcing is required, we take care that the information is not used beyond the intended purpose.
If a person requests disclosure, correction, suspension of use, or deletion of personal information, we will respond appropriately in accordance with applicable laws after confirming identity.
For questions about our handling of personal information, please contact BTC Japan Co., Ltd.
Policy Detail
Inquiries to BTC Japan may include product plans, sales channel questions, overseas brand information, recruitment details, or requests for company materials. We recognize that these messages can contain business context that should be handled carefully, even when the information is not highly confidential.
Information sent to us is used to understand the inquiry and prepare an appropriate response. For example, product category and current sales status may be used to decide whether the topic relates to product data, channel setup, localization, AI support, or another operating issue. We do not use such information for unrelated communication.
When communication continues into a business discussion, contact details and consultation history may be retained so that we can respond consistently. If a person requests correction or deletion, we will review the request and respond according to applicable laws and practical business requirements.
This policy is written to explain our basic handling approach. If a specific transaction, contract, or project requires stricter confidentiality terms, those terms should be confirmed separately between the parties before detailed materials are exchanged.
